Ultraguard uses third-party delivery services to deliver our products to you. This delivery service is not limited to any one particular carrier and UltraGuard reserves the right to select the most economical carrier to despatch the products. Delivery times may be affected by shipping and other factors which are not in our control. All dates for deliveries are approximated only, and we will not be bound to deliver your order by a certain date or time.

Delivery fees are payable at the time of order checkout. Where applicable, orders over $300.00 (before GST and freight) will be free delivery to the following capital cities of Sydney, Melbourne, and Brisbane within a 30km radius of the CBD (Central Business District). All other states and destinations outside of the radius zone of 30km of the capital cities of Sydney, Melbourne, and Brisbane will be subject to freight charges irrespective of order value.
Products will be assumed to have been delivered in good and proper condition by you unless we are advised within 7 days of any issues with the delivered items.

All delivery surcharges levied by the carrier will be bourne by you. These include and will not be limited to re-delivery charges, out-of-hours charges, delivery to residential premises, and missed delivery. It is essential that you provide us with a valid address.

The title and risk for the products will transfer to you once the items have been paid for and are dispatched from our warehouse. We take no responsibility for any damage caused in transit and suggest that freight insurance is taken out if you are concerned about damage in transit.